Astea Mobile 3.3.7
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Free Version
Publisher Description
Astea Mobile - Optimize Field Service. Easily Manage Work Orders. Increase Productivity.
Astea Mobile works with Alliance and FieldCentrix solutions, replacing paper-intensive, manual field service processes with standardized, automated and streamlined operations. Global mobile workforces are empowered with wireless access to the real-time information they need — when and where they need it — to eliminate inefficiency, enhance customer service and improve service margins and contract profitability. As work orders are scheduled the correct field engineer is notified via his or her wired or wireless device. Service technicians are armed with all the information they need to complete a service or maintenance job.
Work orders are sent wirelessly from the office and include customer account and job site information, equipment history and contract and warranty data — onsite, at the press of a button. Technicians have the ability to capture and submit service ticket information without the need for paperwork or for re-keying into the back office system. Service technicians can review and accept assigned jobs on their mobile devices as well, increasing productivity and accelerating call response.
Astea Mobile also allows technicians to manage their own schedules in the field while keeping the home office updated in real time. The solution also supports complete parts management from the field technician’s standpoint. It allows them to post parts used against the work order, request parts if they are not in van stock, track the technician’s van stock, receive inventory and ship parts back to the warehouse or depot for closed loop tracking of RMAs and vendor claims. Astea Mobile also provides optional real-time GPS tracking. When enabled it allows Alliance, FieldCentrix or ServiceVision back office users to view the current technician’s location for the purpose of intelligently scheduling, even while the application is in the background. This flexibility provides the office with a more accurate reflection of schedules, job scope and resources, enabling the operation to reduce the travel time and distance between jobs.
The technician can perform their job, using their wireless device, even when they are out of communication range the device will perform normally and synchronize when wireless communication is resumed. Astea Mobile also enables the service technician to communicate, via instant messaging, with other engineers, corporate office, warehouse or other predefined contacts as determined by the organization. This makes it easy for the field service engineer to stay connected and make sure that he gets everything he needs to deliver outstanding service.
Benefits
•Increase Revenue from Technician Productivity
•Reduce Paperwork
•Reduction in Service Delivery Costs
•Reduction in Inventory Carrying Costs
•Reduction in Travel Costs
•Minimize SLA Penalties
•Accelerate Invoicing Process
Disclaimer: Continued use of GPS running in the background can dramatically decrease battery life.
About Astea Mobile
Astea Mobile is a free app for Android published in the Office Suites & Tools list of apps, part of Business.
The company that develops Astea Mobile is Astea. The latest version released by its developer is 3.3.7.
To install Astea Mobile on your Android device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2024-03-19 and was downloaded 5 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the Astea Mobile as malware as malware if the download link to com.astea.asteamobile is broken.
How to install Astea Mobile on your Android device:
- Click on the Continue To App button on our website. This will redirect you to Google Play.
- Once the Astea Mobile is shown in the Google Play listing of your Android device, you can start its download and installation. Tap on the Install button located below the search bar and to the right of the app icon.
- A pop-up window with the permissions required by Astea Mobile will be shown. Click on Accept to continue the process.
- Astea Mobile will be downloaded onto your device, displaying a progress. Once the download completes, the installation will start and you'll get a notification after the installation is finished.
